Withdrawals to bank accounts in Andhra Pradesh, Assam, Nagaland, Sikkim, Telangana, and Tamil Nadu are not processed.
Please note that withdrawals can only be made from your withdrawable balance, and not from your deposit balance.

If the withdrawal process has been completed, we can only cancel the withdrawal if it gets rejected by your bank. We may need to wait for up to 72 hours to receive the final update on the status. If the withdrawal is successful and acknowledged by the bank, any further action would need to be taken up directly with your bank.

We strongly recommend updating your new bank account details as a priority to ensure that your future withdrawals are not affected. This step will help to facilitate smoother transactions going forward.

Once your withdrawal is requested, you have a specified number of instant withdrawals available every day, along with an unlimited number of normal withdrawals. The processing time for a withdrawal is mentioned on the withdrawal page. Please log in to check the withdrawal processing time.

However, once the withdrawal is successfully processed, it may take a maximum of 72 working hours for the funds to be credited or rejected to your bank account.

If it has been more than 72 working hours since the withdrawal was successful and you still haven't received the funds, we request to send your bank statement in PDF format to support@ludoremix.com to escalate this issue.

Common reasons for rejection include providing an incorrect account number, an incorrect IFSC code, or a name mismatch.

A withdrawal in the 'Requested' state usually goes through manual verification and gets processed manually. This may take up to 48 hours after the request is placed.

Note: Please do not cancel the withdrawal request during the review period to avoid an extension of the processing time.

The withdrawal status is changed to 'Request placed with bank'. when we have actually processed your withdrawal from our side. The only reason you have not yet received it is due to either your bank conducting some maintenance or having a downtime at the time the withdrawal was initiated.

In such instances, we try to process the withdrawals periodically. If your bank verifies the transaction, the requested amount will be deposited into your bank account. However, if the transaction fails, the amount will be reversed and returned to your Ludo Remix account.

The final status of the withdrawal is known only post T (Requested date) +72 working hours (Excluding weekends and bank holidays).

You don't need to worry - if the withdrawal is reversed, the amount will be credited back to your Ludo Remix account.

You have a specified number of instant withdrawals available everyday along with an limited number of normal withdrawals. The processing time for a withdrawal is mentioned on the withdrawal page. Please log in to check the withdrawal processing time.

When you place a withdrawal request, you will see an option to provide your UPI ID. Please ensure that the UPI ID is correct. Ludo Remix will not be responsible if you provide incorrect details. Examples of UPI ID: roha78.verma@oksbi, shekhar8739@ibl, 9876543210@ybl
You can change your UPI ID on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
If you want to update your UPI ID on Ludo Remix, delete the existing UPI ID and then add a new one.

You can place limited withdrawals in a day. However, there are certain restrictions on the amount per transaction. Please log in and refer to the withdrawal page for more details.

Withdrawals will not be processed to bank accounts based in the states of Assam, Odisha, Telangana, Andhra Pradesh, Nagaland and Sikkim.
Withdrawals will only be processed if valid identity & address proofs in the name of the player who created the account have been submitted.

If you are a cash player on Ludo Remix, your cash account balance is provided into your withdrawal balance.

Withdrawal Balance: The amount that you win on Ludo Remix (cash winnings), is added here. GST is not applicable to this amount.

This can be done in the Profile section under 'My Account'.
Some withdrawal requests may be flagged for manual review. In these scenarios, you will receive the withdrawn amount credited within 3 working days if all checks are passed. During the review period, your withdrawal will show the status as 'Request Undergoing Checks'.
IMPS transfers are not accepted at some Cooperative Banks. In such cases, withdrawals will be processed within 3 Bank Working days.
IMPS transactions sometimes fail if the receiving bank is conducting maintenance or having downtime when the transaction is initiated. If this happens, the withdrawal may go through later or may get reversed.
If your withdrawal shows the status as 'Request Placed with Bank' but you haven't received the credit, then this is the case. The final status of the transaction is only known after 72 hours. You don't need to worry - if the transaction is reversed, the funds will be credited back to your Ludo Remix account. Downtime periods vary from bank to bank.